The unrivalled growth in the hotel and tourism industry or sector in the sub-continent of India has been consistent in the last few years. There have been economic and cultural benefits that have been consequent to such activities and the travel agents due to this have created credit. However, in India to achieve a professional status, these must be a pre-requisite of issuance of a licence and for the tourist guides must have obtained a degree of any recognised university or its equivalent in order to qualify [Jagmohan Negi, Hotel and Tourism Laws (Laws Relating to Hotel, Restaurant Bar and Tourism Industry].
According to the regulations and laws that govern the tourism related agencies, the agencies must follow certain laws in order to provide services such as:
1) Reserving hotel accommodations
2) Group tours being organised with combined tickets
3) The exchange of foreign currencies.
4) Insurance related concerns
5) Special services to tourists, etc
There are even laws that are related or concerned with tourist guides. A guide may be defined as a person who undertakes to guide a tourist for a fee to places. These guides usually must obtain a licence from the tourism ministry to provide services or carry on their job. To obtain these licences, the guides must fulfil certain pre-requisites that are laid down by the ministry of tourism. The laws must specify to the guides their responsibilities and duties. It must specify what they can do and from what they are prohibited. In case there is a complaint lodged by the tourist who does not reside in India and the complaints are made by the tourism authority on behalf of the tourist that have left the country, an arbitration committee might be appointed to investigate the issue. This committee can deal with those claims that do not exceed Rs 10,000. Their decision is final and cannot be further appealed.
In conclusion, these rules govern the industry and sector of tourism and take care of all disputes arising in this sector.